We accept Debit Cards, Access, Visa and Mastercard.

Delivery Schedule

All products are shipped and should be received within 10 working days of order placement. All goods are despatched with Royal Mail.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach WorldPay's computer. They are not held in clear text on any web site.

We guarantee your satisfaction. All our products come with a 100% satisfaction guarantee.

We do not disclose buyer's information to third parties. Cookies are not used on this shopping site.

We operate a "no-quibbles" guarantee, which means that if for any reason you are unhappy with your purchase, simply return it to us in its original condition within 30 days from date of invoice. We will issue a full refund for the price you paid for the item.

If the return is due to an error we have made we will gladly refund the delivery charges.

If the item is either faulty or damaged please contact us and we will arrange for a replacement or refund:

• Tel: +44 (0)208 675 5607
• Email: returns@digital-documents.co.uk

Please pack the item securely. For your own protection we recommend that you use a recorded-delivery service. This returns policy does not affect your statutory rights.

In addition, under the Consumer Protection (Distance Selling) Regulations you may cancel your order for any reason within seven working days following the day on which you receive the goods. We regret that this does not apply where sealed video recordings or software products have been unsealed.

Please ensure that the goods are returned in their original condition.

We will reimburse you in full on receipt of the returned goods. You will, however, be responsible for the costs of returning the goods to us (unless these goods are faulty or have been delivered by us in error).

All orders are paid for prior to despatch.

All the products and services offered by Archaeology UK can be purchased online. However, you can telephone us and pay by credit card if you wish. Alternatively, you may prefer to send a cheque written out to "Digital Documents " covering the cost of the products / service you require.

Our address for mail order payments / returns is:

Digital Documents, 10 Ormeley Road, Balham, London, SW12 9QE, UK

Our telephone number is: +44 (0)208 675 5607